GiveGab
All Systems Operational

About This Site

This page provides the up-to-date status for the GiveGab Platform and Giving Day Platform as well as relied upon services used to provide GiveGab products.

For GiveGab Enterprise (previously Kimbia Platform), see: http://enterprise.givegabstatus.io

GiveGab Platform Operational
90 days ago
100.0 % uptime
Today
GiveGab API Operational
90 days ago
100.0 % uptime
Today
GiveGab Giving Day Platform Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Donation Processing Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Admin Panel Operational
Heroku Operational
Fastly API Operational
Fastly Ashburn (DCA) Operational
Intercom Intercom web application Operational
Intercom Medium message delivery Operational
Mandrill Mandrill Global Operational
Stripe API Operational
Stripe JS Operational
Stripe Webhooks Operational
AWS ec2-us-east-1 Operational
DNSimple Name Servers Operational
AWS s3-us-standard Operational
Redis Labs GCE/us-central1-1-1 Operational
Redis Labs AWS/c102.us-east-1-mz Operational
GitHub Operational
Redis Labs AWS/c8.us-east-1-2 Operational
Redis Labs AWS/c124.us-central1-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - Between 10:30 am ET and 11:30 am ET the administrative dashboards on GiveGab.com were not loading successfully for users. We have reverted the changes that caused this issue and do not expect to see further issues at this time.
Jan 14, 10:30 EST
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Resolved - At 11:51 am ET, Fastly marked this issue as fully resolved. We do not expect to see any further client impact from this issue.
Jan 12, 12:30 EST
Monitoring - At 10:55 am ET on 1/12/21, we changed the data center that content is being served from for our applications. This improved performance and appeared to have resolved the site load issues that users may have encountered. Additionally, as of 11:14 am ET, Fatly has implemented a fix to resolve the underlying issue.

We are continuing to monitor our applications until the fix has been fully verified.
Jan 12, 11:32 EST
Update - We are continuing to investigate this issue.
Jan 12, 10:38 EST
Investigating - We're currently seeing issues with Fastly, one of our third-party service providers. This may cause users to be unable to load pages or see error messages when they are visiting the GiveGab administrative dashboard or our giving day platform.
Jan 12, 10:38 EST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Resolved - As of 2:00pm ET, our Cloud Provider, Heroku, is no longer experiencing issues. We do not expect users to encounter issues while using our platforms.
Jan 7, 16:02 EST
Monitoring - Our applications appear to be restored to full performance. We are still monitoring the status of our service provider, and will continue to provide updates as we learn more.
Jan 7, 13:01 EST
Investigating - Our Cloud Provider, Heroku, is experiencing issues that are causing intermittent issues with our platform. Some users may experience missing content on some page loads, and occasional error messages. We will continue to provide updates as we learn more.
Jan 7, 12:51 EST
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.